Legal

Terms of Service

These terms and conditions govern your use of this website and the services provided by Gyvex. Please read them carefully.

Last updated: September 7, 2026

1. Acceptance of terms

By accessing or using this website and any related services offered by Gyvex (the "Services"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use the Services. These terms form a binding agreement between you ("Client", "you") and Gyvex ("Gyvex", "we", "us"). Where a separate written agreement, proposal or statement of work exists, those documents take precedence for the specific engagement they cover.

2. Description of services

Gyvex maintains, advises and develops websites and web platforms for businesses. The specific scope, deliverables, acceptance criteria and timelines for any engagement are described in a separate agreement, proposal or statement of work agreed between you and Gyvex. Nothing on this website constitutes a firm offer or guarantee of any particular outcome, ranking or result.

3. Project scope, timelines and cooperation

Each project is governed by its agreed scope of work, which sets out the deliverables and what is explicitly excluded. Any work beyond that scope is handled as a separate change request. We will use reasonable efforts to meet agreed timelines, but dates depend on your timely provision of content, feedback, approvals and access. If delays are caused by missing inputs from your side, agreed deadlines may be extended by a corresponding period.

4. Client responsibilities and acceptable use

You are responsible for providing accurate information, timely feedback and the credentials or access required for us to deliver the Services. You agree to use the Services only for lawful purposes and in accordance with applicable laws and regulations. You must not use the Services to publish unlawful, defamatory, obscene or infringing material, to send spam, or to disrupt, attack or gain unauthorised access to any system. You are responsible for the content you supply and host, and for ensuring you hold the rights to any material you provide to us.

5. Intellectual property and ownership

Upon receipt of payment in full for a specific deliverable, Gyvex assigns to you the intellectual property rights, including copyright, in the custom deliverables created for that engagement, such as the design, custom code and arrangement of content. Ownership and source files transfer only on full payment. Gyvex retains ownership of its pre-existing tools, templates, know-how and general methodologies, which are licensed to you for use in the delivered work. Third-party assets, such as themes, plugins, fonts, libraries and stock imagery, remain under their own licences, and you are responsible for any licence fees or terms attached to them. Unless otherwise agreed in writing, Gyvex may reference your name and the work in its portfolio and marketing materials.

6. Pricing, payment and expenses

Fees are set out in the relevant agreement or proposal. Unless stated otherwise, a deposit may be required before work begins, and remaining balances become due on the schedule agreed in writing. Invoices are payable within the period specified on the invoice. Late payments may be subject to suspension of the Services and, where permitted, interest on overdue amounts. Pass-through costs such as domain registration, hosting, third-party licences, stock imagery and out-of-pocket expenses are charged separately and are not included in quoted fees unless stated.

7. Revisions and change requests

Each engagement includes a defined number of revision rounds as set out in the relevant agreement. Additional revisions, new features or changes to agreed functionality are handled as change requests and may be quoted separately before work proceeds. If a project is paused or placed on hold at your request for more than thirty days, we may treat accumulated changes as new change requests on resumption.

8. Third-party services and software

The Services may depend on third-party products and services, such as hosting providers, content management systems, plugins, payment gateways, analytics and application programming interfaces. Those third-party services are governed by their own terms and privacy policies, and Gyvex is not responsible for their availability, security or performance. Gyvex will exercise reasonable skill and care when selecting third-party services but cannot warrant or be liable for failures, downtime or changes made by those providers.

9. Warranty and post-launch support

For a period of thirty days following launch or final delivery, Gyvex will correct, at no additional cost, defects in the delivered work that deviate from the agreed specification and were present at launch. This warranty covers bugs, not changes of mind: new features, content changes or alterations to agreed functionality are handled as change requests. The warranty does not cover issues caused by third-party services, your own modifications, unsupported environments or misuse. Ongoing support and maintenance beyond this period is provided only under a separate support agreement.

10. Term and termination

Either party may terminate an engagement on written notice if the other commits a material breach that is not remedied within fourteen days of being notified. You may also terminate for convenience on written notice, in which case you remain liable for fees for work completed and non-cancellable costs incurred up to the termination date. On termination, any deposit paid is non-refundable and ownership of deliverables transfers only for work that has been paid for in full. Clauses that by their nature should survive, including intellectual property, confidentiality, limitation of liability and governing law, remain in effect.

11. Confidentiality

Each party may receive confidential information from the other. Both parties agree to keep such information confidential, to use it only to perform the engagement, and to protect it with at least the same care they apply to their own confidential information. This obligation does not apply to information that is public, lawfully obtained from a third party, or required to be disclosed by law.

12. Limitation of liability

To the fullest extent permitted by law, Gyvex is not liable for any indirect, incidental, special or consequential damages arising from the use of the Services. Our total liability for any claim arising out of or relating to the Services is limited to the total fees you paid for the Services in the twelve months preceding the claim. Nothing in these terms excludes liability that cannot lawfully be excluded, such as liability for death, personal injury or fraud.

13. Indemnification

You agree to indemnify and hold Gyvex harmless from any claims, losses or expenses arising from your use of the Services, your content, your breach of these terms, or your infringement of third-party rights, including intellectual property and data protection rights.

14. Governing law and disputes

These Terms of Service are governed by the laws of the jurisdiction in which Gyvex is established, without regard to conflict-of-law principles. The parties will attempt in good faith to resolve any dispute through discussion before pursuing formal proceedings, which will be brought exclusively in the courts of that jurisdiction.

15. Changes to these terms

We may update these Terms of Service from time to time. The latest version is always available on this page, and material changes will be communicated where reasonably possible. Your continued use of the Services after changes take effect constitutes acceptance of the updated terms.

16. Severability and assignment

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions continue in full effect. These terms are personal to you and may not be assigned without our prior written consent. Gyvex may assign or transfer its rights and obligations under these terms without notice.

17. Contact

Questions about these terms can be sent to us via the contact page page.